10 Things To Know Before Match Day

1. Match Update: Ulster take on reigning champions Toulon for the first time tomorrow afternoon in Round 2 of their EPCR Champions Cup campaign at Kingspan Stadium (13.00). We are encouraging all fans to #wearwhitemakenoise to get behind the Ulster team and create an atmosphere that will motivate and inspire our players like never before. Gates open at 11.30am and we would encourage everyone to get there early – the first 400 supporters through the gates will get a free Ulster Rugby scarf and will also get the chance to pick up flags and clappers from our promotional team around the stadium. The team has been named, the stage is set. We are ready, are you?  2. Ticket Update: Tickets for tomorrow’s game are sold out - the first sell-out crowd at Kingspan Stadium this season. Supporters are reminded to have their tickets ready to scan through the automated turnstiles when approaching the stadium to reduce time queuing.
No tickets will be re-issued for this fixture and therefore supporters are encouraged to check their tickets before leaving for the fixture.
Tickets that are due to be collected can be picked up at the Ticket Booth located at the Onslow Parade gate on the Ravenhill Road side of the ground from 11.30am. For general ticket information you can visit the Ticket Office (located behind the Food Village in the reception of Head Office) from 11.30am, during the match and 30 minutes after the final whistle).

3. Ulster Rugby Values: We are proud that a night at Kingspan Stadium watching the Ulster Rugby team play is a safe, enjoyable, inclusive experience for people of any age. We have a number of traditions that we believe make our stadium one of the best places in Europe to watch live rugby.

Here are our Ulster Rugby values and we ask all our fans to support them throughout the season:
- We are passionate in our support of the Ulster team.
- We are silent during kicks at goal by both teams.
- We respect the match officials’ decisions.
- We drink responsibly.
- We are mindful of our language, especially when there are children and young people near us.
- We do not tolerate sectarian, homophobic or derogatory language.
- We respect the opposition players, supporters, management and officials.
If you are attending a match at Kingspan Stadium and do have an issue, please contact your nearest steward.  Following a game, you can email any observations, complaints or issues to standup@ulsterrugby.com. Thank you and enjoy the match.
4. Heineken Quarter Bar - There’s still only one Stephen Ferris…
Want to have a beer with the one and only Stephen Ferris on Saturday? The Ulster legend will be in the Heineken Quarter Bar from 12.00 to 12.30pm chatting to fans about their #StarMoments from the Heineken Cup over the years. Stevie is in the bar to celebrate Heineken’s status as the founding partner of the European Rugby Champions Cup.  He may even put his hand in his pocket to buy the odd pint!  So make sure you get there early to catch up with one of our home-grown giants of European Rugby.
Fans can share their experience on social media using #StarMoments to win tickets to an upcoming Ulster game! The Heineken Quarter Bar is located under the main Grandstand between Entrance Door 1 and 2. (Over 18’s.)
Please note that an additional Heineken P.E.T Bar will be in operation within the Phoenix Dome tomorrow. Please drink responsibly. 5. Match Programme: The Ulster Rugby match programme will be on sale from 11.30am in the stadium. The programme contains match information, player profiles, team sheets, partner competitions, local rugby news, OUR Club junior activities and interviews with Tommy Bowe and Andrew Warwick. Golden Ticket: Remus Uomo, Ulster Rugby’s official clothing partner - is offering one lucky supporter the chance to win a £250 Gift Voucher to spend at Remus Uomo, Victoria Square. The Remus Uomo Golden Ticket will be hidden inside one of the official match programmes tomorrow afternoon. To get a behind the scenes look at members of the Ulster Rugby team, led by iconic captain and Ireland International Rory Best, getting kitted out in their sharply tailored, bespoke Remus Uomo outfits click here.
Download our Digital Match Programme: For those of you who can’t make it to the game and are watching from home or in the bar… why not download a digital match programme? The programme contains video content as well as direct links to products and tickets – an email will be sent to you to view the programme so please check your inbox. Visit www.ulsterrugbydigital.com to purchase your copy now. The game will be shown live on Sky Sports 2 from 13.00.
6. The BT Crossbar Challenge is Back!
Ever dreamt of taking to the Kingspan Stadium pitch and kicking for goal like Paddy Jackson or Ruan Pienaar? Well tomorrow at the Ulster v Toulon match BT, the Official Communications Partner of Ulster Rugby, is giving five fans the chance to do just that and win £1,500 if they can strike the cross bar from the 22metre line. Fans who want to take part in the next #BTCrossbarChallenge ahead of the Ulster v Scarlets match in December should watch out for more information on Ulster Rugby’s twitter account.
7. Power NI Street Chargers: Phone battery running low? We have the solution!
Ulster Rugby partner, Power NI has introduce StreetCharge solar phone charging stations to Kingspan Stadium. The first of its kind in Northern Ireland, these innovative new charging stations work at the same speed as a standard wall socket charger but instead use 100% solar power. They are completely safe and free for fans to use to give your battery a quick boost. Two stations are available beside the Memorial Archway.
(Top tip: close down any open applications and temporarily switch your phone off or onto airplane mode to make charging even quicker)
8. Travel Update: Why not try the Bus? Operating on match days are Translink's Metro Rugby Bus and also Match Day Park and Ride Services. 9. Concession Update: Two new concession venues are now open at the rear of the Grandstand. The Clubhouse Kitchen is located beside Entrance Door 4 to the left of the Club House Bar and the Quarter Kitchen is located beside Entrance Door 2 to the left of the Heineken Quarter Bar. A selection of confectionery and soft drinks are available at both kitchen counters along with artisan pulled pork burgers, coffee and tray bakes.
10. Stadium Update: New speakers have now been installed in the Premium Stand and East Terrace, to bring this system up to the same standards as the rest of the stadium. We hope that this new system will improve your match day experience. Please forward any feedback to standup@ulsterrugby.com.
The stadium NO SMOKING restriction has been extended - smoking is now prohibited within the entire stadium bowl and this includes the use of e-cigarettes. Thank you for your co-operation.